Warranty Terms of Golf Carts
A) Time Duration and content of warranty:
All the products of our golf carts will be 12months warranty(except wearing parts). During our warranty period, we will provde free servcie for maintainance, replacement for free if caused due to Non-human Reasons. Service after 12months will be requiring material cost and labor cost.
Warranty over 12months will be charged additionally.
Wearing parts refer to Brake Pads, Lights, Batteries, Audio components and Tires. Please note the above wearing parts, including batteries life are based on the different use condition. Any improper use will possibly make batteries life shorter. We will also keep free replacement in 12months after production.
Non-human Reasons refers to the following. Not qualified people drive or use the carts, accident and other improper use.
B) Service response:
Our aftersales service department will be relpying any of your questoins arising from the use of our carts with 7x24 service
We provide 1~3days free training on driving, maintainance and repairing for the buyers based on order quantities. We will send our engineer to the buyer location for 5~10days if the order quantities are minimum 100units
We provide professional service in 48hours in China.
C) Customers interests warranty:
All our carts are adapting commonly used parts, which are competitaple with other famous brand carts, such as EZ-GO, CLUBCAR, AND YAMAHA. Buyers can easily find replacements or spare parts in his local market.
We promise our continious service for the main parts after warranty duration, such as DC MOTOR, CONTROLLER, TRANSAXLE, CHARGER, etc. This will lower your cost in choosing our products.
Delivery policy for warranty items:
All the items under warranty policy will be delivered to the buyer by sea, and all the cost arising from such delivery will be for our account. If any request for delivery by express or by air shall be for buyer's account.